Changes
→We Still Climb
{{about|the Allstate insurance company|other uses|Allstate (disambiguation)}}
{{Infobox company
| name = The Allstate Corporation
| logo = Allstate logo.svg
| logo_size =
| type = [[Public company|Public]]
| traded_as = {{ubl|{{NYSE|ALL}}|[[S&P 100]] component|[[S&P 500]] component}}
| key_people = [[Thomas J. Wilson]]<br/>{{small|([[Chairman#Public corporations|Chairman]], [[President (corporate title)|President]], and [[Chief Executive Officer|CEO]])}}
| industry = [[Insurance]]
| products = {{flatlist|
* [[Auto insurance|Auto]], [[Home insurance|Home]], [[Life insurance|Life]], [[Motorcycle insurance|Motorcycle]], [[Renters insurance|Renters]], [[Boat]], [[Landlord]], [[Condo]], [[Off-road vehicle]], & [[Business]] [[Insurance]]
* [[Retirement]] & [[Investment]] products
* [[Banking]] services}}
| revenue = {{increase}} {{US$|38.524 billion|link=yes}} {{small|(2017)}}<ref name=“10-K”>{{cite web |url=https://www.sec.gov/Archives/edgar/data/899051/000089905118000007/allcorp-12311710xk.htm |title=The Allstate Corporation 2017 Annual Report (Form 10-K) |date=February 2018 |publisher=[[U.S. Securities and Exchange Commission]] |website=sec.gov |deadurl=no |archiveurl=https://web.archive.org/web/20180406230302/https://www.sec.gov/Archives/edgar/data/899051/000089905118000007/allcorp-12311710xk.htm |archivedate=2018-04-06 |df= }}</ref>
| operating_income = {{increase}} {{US$|3.991 billion}} {{small|(2017)}}<ref name=“10-K” />
| net_income = {{increase}} {{US$|3.189 billion}} {{small|(2017)}}<ref name=“10-K” />
| assets = {{increase}} {{US$|112.422 billion}} {{small|(2017)}}<ref name=“10-K” />
| equity = {{increase}} {{US$|22.551 billion}} {{small|(2017)}}<ref name=“10-K” />
| num_employees = ~42,900 {{small|(December 2017)}}<ref name=“10-K” /><ref name="Allstate Facts and Figures">{{cite web|title=Allstate Facts and Figures|url=https://finance.yahoo.com/quote/ALL/profile?p=ALL|website=Yahoo Finance|accessdate=10 March 2017|deadurl=no|archiveurl=https://web.archive.org/web/20170312075554/https://finance.yahoo.com/quote/ALL/profile?p=ALL|archivedate=12 March 2017|df=}}</ref>
| parent = [[Sears]] <small>(1931–1995)</small><ref name="history">{{cite web|url=http://www.allstatenewsroom.com/channels/History-and-Timeline/pages/history-timeline|title=Allstate Newsroom - History and Timeline Page|publisher=Allstate|year=2010|accessdate=2011-02-17|deadurl=yes|archiveurl=https://web.archive.org/web/20101118011405/http://www.allstatenewsroom.com/channels/History-and-Timeline/pages/history-timeline|archivedate=2010-11-18|df=}}</ref>
| subsid = [[Encompass Insurance Company]]<br />[[Esurance]]<br />[[SquareTrade]]<br />[[Allstate India]]<br /> {{URL|https://www.allstate.ca}}
| foundation = {{start date and age|1931|4|17}}<ref name="searshist" />
| location = [[Northbrook, Illinois|Northbrook]], [[Illinois]], [[United States|U.S.]]
| website = {{URL|allstate.com}}
}}
<!-- DO NOT INSERT PHONE NUMBERS ON WIKIPEDIA -- SEE WP:NOTDIRECTORY -->
[[File:Allstate store.JPG|thumb|An Allstate agency in [[Moncton|Moncton, New Brunswick, Canada]]]]
'''The Allstate Corporation''' is one of the largest [[insurance]] providers in the United States and one of the largest that is publicly held. The company also has personal lines insurance operations in [[Canada]]. Allstate was founded in 1931 as part of [[Sears, Roebuck and Co.]], and was spun off in 1993.<ref name="history"/> The company has had its headquarters in [[Northfield Township, Illinois]], near [[Northbrook, Illinois|Northbrook]] since 1967.<ref>"[http://www.allstate.com/contactus.aspx Contact Us] {{webarchive|url=https://web.archive.org/web/20100727122738/http://www.allstate.com/contactus.aspx |date=2010-07-27 }}." Allstate. Retrieved on August 9, 2010.</ref><ref>"[http://factfinder.census.gov/servlet/MapItDrawServlet?geo_id=16000US1753481&_bucket_id=50&tree_id=420&context=saff&_lang=en&_sse=on Northbrook village, Illinois] {{webarchive|url=https://web.archive.org/web/20110608173528/http://factfinder.census.gov/servlet/MapItDrawServlet?geo_id=16000US1753481&_bucket_id=50&tree_id=420&context=saff&_lang=en&_sse=on |date=2011-06-08 }}." [[U.S. Census Bureau]]. Retrieved on August 9, 2010.</ref> Its current advertising campaign, in use since 2004, asks, "Are you in good hands?" <ref>{{Cite news|url=http://adage.com/article/cmo-strategy/allstate-refreshes-brand-tagline-younger-audience/303981/|title=Allstate Refreshes Brand Tagline for Younger Audience|access-date=2017-12-08|language=en|deadurl=no|archiveurl=https://web.archive.org/web/20171210015500/http://adage.com/article/cmo-strategy/allstate-refreshes-brand-tagline-younger-audience/303981/|archivedate=2017-12-10|df=}}</ref>
==History==
In 1925, [[Sears]] held a national contest to decide the name of a new brand of car tires. After over two million name submissions, "Allstate" was chosen. The trademark was adopted the next year. The tires' success in the catalog and retail stores prompted Sears Chairman General [[Robert E. Wood]] to praise the Allstate tire's contribution to Sears' retail store success.<ref name="searshist">{{cite web|url=http://www.searsarchives.com/brands/allstate.htm|title=Allstate: 1996-1995 (Sears' divestment)|date=2006-10-31|publisher=Sears|accessdate=2010-07-09| archiveurl= https://web.archive.org/web/20100808201656/http://www.searsarchives.com/brands/allstate.htm| archivedate= 8 August 2010 <!--DASHBot-->| deadurl= no}}</ref>
The idea for Allstate Insurance Company came during a bridge game on a commuter train in 1930, when insurance broker Carl L. Odell proposed to Wood, his neighbor, the idea of selling auto insurance by direct mail. The idea appealed to Wood, and he passed the proposal to the Sears board of directors, which approved it. ''Allstate Insurance Company'', named after Sears’ tire brand, went into business on April 17, 1931, offering auto insurance by direct mail and through the Sears catalog.<ref name="Encyclopedia">{{cite web|url=http://www.encyclopedia.com/topic/The_Allstate_Corp.aspx|title=Encyclopedia- Allstate Corp.|publisher=Encyclopedia.com|accessdate=2011-02-23|deadurl=no|archiveurl=https://web.archive.org/web/20110628234217/http://www.encyclopedia.com/topic/The_Allstate_Corp.aspx|archivedate=2011-06-28|df=}}</ref> This was in line with one of the objectives of a company to sell automobile insurance in the same manner as [[Sears]] sold its merchandise.<ref>“Arnstein & Lehr, The First 120 Years”, (Louis A. Lehr, Jr.)(Amazon), p. 26</ref>
Lessing J. Rosenwald was Allstate's first board chairman, and Odell was named vice president and secretary.<ref name="Funding Universe">{{cite web|url=http://www.fundinguniverse.com/company-histories/The-Allstate-Corporation-Company-History.html|title=Funding Universe- The Allstate Corporation- Company History|publisher=Funding Universe|accessdate=2011-02-23|deadurl=no|archiveurl=https://web.archive.org/web/20110711054317/http://www.fundinguniverse.com/company-histories/The-Allstate-Corporation-Company-History.html|archivedate=2011-07-11|df=}}</ref>
In 1933, at the Century of Progress World’s Fair in Chicago, Allstate’s Richard E. Roskam sold insurance at a booth in the Sears pavilion. In 1934, Allstate opened its first permanent sales office in a Chicago Sears store.<ref name="Allstate Insurance Company Digital Newsroom ">{{cite web|url=http://www.allstatenewsroom.com/channels/History-and-Timeline/pages/history-timeline|title=Allstate Insurance Company Digital Newsroom - History and Timeline|publisher=Allstate|accessdate=2011-02-17|deadurl=yes|archiveurl=https://web.archive.org/web/20101118011405/http://www.allstatenewsroom.com/channels/History-and-Timeline/pages/history-timeline|archivedate=2010-11-18|df=}}</ref>
In 1941, only about a quarter of US drivers had auto liability insurance. This led to the state of New York passing a law which established the financial responsibility of drivers for damage or injuries resulting from auto mishaps. That law inspired legislation in other states, and by the mid-1950s nearly every state had some sort of financial responsibility law on its books.<ref name="Encyclopedia" />
In 1949 the Allstate Headquarters Building was completed at 3245 W. Arthington Street in Chicago.<ref>{{cite news| url=http://www.chicagotribune.com/news/local/breaking/chi-7-buildings-make-citys-most-endangered-list-20130312,0,2255252.story | work=Chicago Tribune | title=7 buildings make Preservation Chicago most endangered list | date=2013-03-13}}</ref> The mid-rise building is currently vacant (as of 2013) and in danger of demolition. The building is noted for its early post-war mid-rise construction. This location was vacated when the company relocated in the post-war years.
The company’s "You're in Good Hands with Allstate" slogan was created in 1950 by Allstate’s general sales manager Davis W. Ellis. At the end of the decade, it was used in the company's first network television advertising campaign, which featured actor [[Ed Reimers]].<ref name="Funding Universe" />
Allstate added products throughout the 1950s, including fire insurance in 1954 and homeowners and life insurance in 1957. Allstate began selling insurance to Canadians in 1953. Allstate Insurance Company of Canada was incorporated in 1964.<ref name="Encyclopedia" /> (In 1952 and 1953, Sears also sold an automobile called [[Allstate (automobile)|Allstate]].)
In 1967, the company's home office was moved from [[Skokie, Illinois|Skokie]] to [[Northbrook, Illinois]]. Allstate continued to sell additional types of insurance to customers throughout the decade, including worker's compensation insurance in 1964, [[surety bond]]s in 1966, inland-marine coverage in 1967 and a business package policy in 1969.<ref name="Funding Universe" />
The brand itself expanded in the 1950s and 1960s and could be found on a variety of products like fire extinguishers and motor scooters. In 1952, an Allstate car was produced, but it was a flop; it was pulled from stores by 1953. The Allstate brand was eventually limited to insurance, tires, and car batteries by the late 1960s before becoming insurance-only in the mid-1970s.<ref name="searshist" /> In 1991, the company went public<ref name="history" /> before becoming completely independent in 1995.<ref name="searshist" />
In 1984, Neighborhood Office Agent program was introduced to make agents more accessible to customers.{{Citation needed|date=December 2017}}
In 1985, Allstate began to move agents out of Sears stores and locate agents in neighborhood offices. In June 1993, 19.8% of Allstate became public through a stock offering. Allstate became completely independent in June 1995, when Sears spun off the remaining 80% stake in the company, distributing 350.5 million shares of Allstate stock to its stockholders.<ref name="Encyclopedia" />
In 1993, Allstate went public when Sears sold 19.8% of the company.<ref>{{Cite news|url=http://articles.chicagotribune.com/1993-06-03/business/9306030069_1_concurrent-international-offering-allstate-sears|title=Allstate Initial Offering Priced At The Top|work=tribunedigital-chicagotribune|access-date=2017-12-08|language=en|deadurl=no|archiveurl=https://web.archive.org/web/20171209044451/http://articles.chicagotribune.com/1993-06-03/business/9306030069_1_concurrent-international-offering-allstate-sears|archivedate=2017-12-09|df=}}</ref> At the time, it was the largest IPO to date.
In 1996, their website www.allstate.com was launched.{{Citation needed|date=December 2017}}
In 1999, Allstate unveiled a new business model that created a single contract for exclusive, independent agents selling Allstate insurance. It also created a network of call centers.{{Citation needed|date=December 2017}}
In 1999, Allstate purchased the personal lines division of [[CNA Financial]]<ref name="Allstate-Oct-1999-8-K">{{cite web |url=http://edgar.secdatabase.com/478/89905199000014/filing-main.htm |title=Allstate, Form 8-K, Current Report, Filing Date Oct 12, 1999 |publisher=secdatabase.com |accessdate=Jan 4, 2013 |deadurl=no |archiveurl=https://web.archive.org/web/20130525130051/http://edgar.secdatabase.com/478/89905199000014/filing-main.htm |archivedate=2013-05-25 |df= }}</ref> and subsequently renamed it to [[Encompass Insurance Company]] which is written by independent insurance agents, as opposed to the direct writing that constitutes the core part of its business.<ref name="Allstate-Nov-2000-10-Q">{{cite web |url=http://edgar.secdatabase.com/2855/91205700048494/filing-main.htm |title=Allstate, Form 10-Q, Quarterly Report, Filing Date Nov 13, 2000 |publisher=secdatabase.com |accessdate=Jan 4, 2013 |deadurl=no |archiveurl=https://web.archive.org/web/20130525143811/http://edgar.secdatabase.com/2855/91205700048494/filing-main.htm |archivedate=2013-05-25 |df= }}</ref>
In 2003, actor [[Dennis Haysbert]] became Allstate’s spokesman, using the tagline "That’s Allstate’s stand."<ref name="Drive Steady">{{cite web|url=http://drivesteady.com/the-most-popular-car-insurance-spokespeople-mascots|title=The Most Popular Car Insurance Spokespeople & Mascots|accessdate=2011-02-23|deadurl=yes|archiveurl=https://web.archive.org/web/20101222205019/http://drivesteady.com/the-most-popular-car-insurance-spokespeople-mascots|archivedate=2010-12-22|df=}}</ref>
In 2010, actor [[Dean Winters]] became a part of Allstate’s campaign "[[Mayhem (advertising character)|Mayhem]]" “personifying the pitfalls, like collisions and storm damage, that can befall drivers”.
In 2012 [[Allstate Solutions Private Limited]] (also called Allstate India) was inaugurated in Bangalore which is a technology and operations centre to provides software development and business process outsourcing services to its US parent.<ref name="Allstate's India">{{Cite journal|url=http://articles.economictimes.indiatimes.com/2012-12-11/news/35749861_1_tech-centre-india-technology-centre-allstate-corp|title=Allstate to open tech centre in Bangalore|journal= The Economic Times}}</ref> Allstate's Bangalore operation is focused on the areas of [[business intelligence]], [[analytics]], testing and mobility.
In 2018, Allstate collaborated with Red Cross to distribute disaster kits across the states.<ref>{{Cite news|url=http://www.khon2.com/news/local-news/allstate-collaborates-with-red-cross-to-distribute-disaster-kits-statewide/1167048905|title=Allstate collaborates with Red Cross to distribute disaster kits statewide|last=Staff|first=Web|date=2018-05-08|work=KHON|access-date=2018-05-14|language=en-US}}</ref>
==Corporate leadership==
The people in this section are members of corporate leadership.<ref name="Allstate Insurance Company Newsroom">{{cite web|url=http://www.allstatenewsroom.com/channels/Senior-Management-Team/releases|title=Allstate Insurance Company Digital Newsroom - Senior Management Team|publisher=Allstate|accessdate=2013-02-18|deadurl=yes|archiveurl=https://web.archive.org/web/20101005075249/http://allstatenewsroom.com/channels/Senior-Management-Team/releases|archivedate=2010-10-05|df=}}</ref>
===CEOs===
Since going public in 1993:
*[[Thomas J. Wilson]] (2007–present)
*[[Ed Liddy|Edward Liddy]] (1999–2006)
*Jerry D. Choate (1995–1999)
*Wayne E. Hedien (1993–1994)
===Current leadership===
*[[Thomas J. Wilson]] - Chairman, CEO, President, The Allstate Corporation
*Steven E. Shebik - Vice Chairman, The Allstate Corporation and CEO, Allstate Life Insurance Company
*Brian Bohaty - Executive VP, Corporate Business Transformation
*Don Civgin - President, Allstate Service Businesses
*John O'Donnell - President, Allstate West Territory, Allstate Personal Lines
*John Dugenske - Executive VP, Chief Investment and Strategy Officer, The Allstate Corporation and President, Allstate Investments
*Mary Jane Fortin - President, Allstate Financial
*Suren Gupta - Executive VP, Allstate Technology & Strategic Ventures
*Harriet Harty - Executive VP, Human Resources
*Guy Hill - Executive VP, Product Integration & Management
*Susan Lees - Executive VP, General Counsel, Secretary
*Katherine Mabe - Executive VP, Allstate Brand Distribution
*Jess Merten - Executive VP and Chief Risk Officer, Allstate Insurance Company
*Julie Parsons - Executive VP, Product Operations
*David Prendergast - President, Allstate East Territory
*Mario Rizzo - Executive VP and Chief Financial Officer, The Allstate Corporation
*Ken Rosen - Executive VP and Chief Claims Officer
*Glenn Shapiro - President, Allstate Personal Lines
*Steven P. Sorenson - Executive VP, Allstate Brand Operations
*Thomas Troy - Executive VP, Allstate Business Insurance, Encompass Insurance, Esurance and Ivantage, Allstate Insurance Company
== Advertising ==
==="Good hands"===
Allstate's slogan "You're in good hands" was created in the 1950s by Allstate Insurance Company's sales executive, Davis W. Ellis based on a similar phrase he used to reassure his wife about a doctor caring for their child. It has been the slogan ever since 1950. Allstate also referred to themselves as the ''Good Hands People''.
In the 1960s and 1970s, TV, print and radio advertising featured Allstate’s spokesman, Ed Reimers. Reimers was often shown making the cupped-hand gesture. For 22 years, he remained the spokesman.<ref name="Los Angeles Times">{{cite news |title=Ed Reimers dies at 96; Allstate placed ad campaign in his hands |date=2008-08-18 |last=McLellan |first=Dennis |url=http://articles.latimes.com/2009/aug/18/local/me-ed-reimers18 |accessdate=2012-02-29 |work=Los Angeles Times |deadurl=no |archiveurl=http://archive.wikiwix.com/cache/20120229081232/http://articles.latimes.com/2009/aug/18/local/me-ed-reimers18 |archivedate=2012-02-29 |df= }}</ref>
A study in 2000 by Northwestern University's Medill Graduate Department of Integrated Marketing Communications found that the Allstate slogan "You're in good hands" ranked as the most recognizable in America.<ref name="Ad Slogans">{{cite news |title=2000 Advertising Slogan Hall of Fame |year=2000 |url=http://www.adslogans.co.uk/site/pages/gallery/youre-in-good-hands-with-allstate.8355.php |accessdate=2012-02-29 |deadurl=no |archiveurl=https://web.archive.org/web/20111229173458/http://www.adslogans.co.uk/site/pages/gallery/youre-in-good-hands-with-allstate.8355.php |archivedate=2011-12-29 |df= }}</ref>
==="Allstate’s stand"===
Beginning in 2003, as policy growth slowed, Allstate’s television commercials used spokesman [[Dennis Haysbert]]. The ads were intended to carry the message that Allstate's service was superior to that from low-cost providers GEICO and Progressive.<ref name="USA Today">{{cite news |title=Presidential Allstate ads counter the gecko |date=2004-08-15 |url=https://www.usatoday.com/money/advertising/adtrack/2004-08-15-allstate_x.htm |accessdate=2012-02-29 |work=USA Today |first1=Theresa |last1=Howard |deadurl=no |archiveurl=https://web.archive.org/web/20111007035227/http://www.usatoday.com/money/advertising/adtrack/2004-08-15-allstate_x.htm |archivedate=2011-10-07 |df= }}</ref> Haysbert appeared in more than 250 commercials between 2003 and 2016.
===Mayhem===
Beginning in 2010, Allstate used [[Dean Winters]] as "[[Mayhem (advertising character)|Mayhem]]", mean to personify the hazards drivers face. The ads conclude with Haysbert asking "Are You In Good Hands?"<ref name="New York Times">{{cite news |title=Allstate Adds Villain, With Car Insurance as the Hero |year=2000 |url=https://www.nytimes.com/2010/06/21/business/media/21adco.html?pagewanted=all |accessdate=2012-02-29 |work=The New York Times |first=Stuart |last=Elliott |deadurl=no |archiveurl=https://web.archive.org/web/20130531040218/http://www.nytimes.com/2010/06/21/business/media/21adco.html?pagewanted=all |archivedate=2013-05-31 |df= }}</ref>
===Social media===
In January 2011, Allstate released ''The Lines'',<ref>Allstate produced tv drama web series "The Lines" {{cite web |url=https://www.youtube.com/watch?v=xXPWdqaiGeY |title=Archived copy |accessdate=2016-12-01 |deadurl=no |archiveurl=https://web.archive.org/web/20170721062400/https://www.youtube.com/watch?v=xXPWdqaiGeY |archivedate=2017-07-21 |df= }}</ref> a multi-episode TV drama web series starring actors Teresa Cesario, Kyle Sandgate-Blix, Jackson Schultz, Bridgette Pechman, Chase Maser, and Corey Doyle cast as High-School seniors. The series, filmed in the style of a television drama, depicts the cast in common situations facing teens with respect to driving ([[Texting while driving]] in particular). The series appears aimed at promoting interest and support in favor of responsible teen driving and road-safety in general. ''The Lines'' spans a total of 8 episodes, each 6–8 minutes in length. Allstate and other large corporations are attracted to the rapid growth of social media for use in their advertising campaigns.
===We Still Climb===
In 2012, Allstate released ''We Still Climb'' A tv advertisement starring [http://www.instagram.com/j.fifield James Fifield] as a Featured extra the blonde boy in the forest scene which was filmed in the Hanua Ranges in New Zealand. This Advertisment has been on the air for 5 years and is now used online only.
==Organization==
Allstate Corporation owns and operates 18 companies around the United States, Canada and India.<ref name="allstate">{{cite web|url=http://www.allstate.com/about/name-location.aspx |title=Allstate Insurance |publisher=Allstate.com |date= |accessdate=2010-07-21| archiveurl= https://web.archive.org/web/20100727232416/http://www.allstate.com/about/name-location.aspx| archivedate= 27 July 2010 <!--DASHBot-->| deadurl= no}}</ref>
Based in [[San Francisco, California]]:
*[[Esurance|Esurance, Inc.]]
Based in [[Northbrook, Illinois]]:
* Allstate Fire and Casualty Insurance Company
* Allstate Insurance Company
* Allstate Indemnity Company
* Allstate Life Insurance Company
* Allstate Property and Casualty Insurance Company
* Encompass Insurance Company
Based in [[Bridgewater, New Jersey]]:
* Allstate New Jersey Insurance Company
* Allstate New Jersey Property and Casualty Insurance Company
Based in [[Hauppauge, New York]]:
* Allstate Life Insurance Company of New York
Based in [[St. Petersburg, Florida]]:
* Castle Key Insurance Company
* Castle Key Indemnity Company
Based in [[Irving, Texas]]:
* Allstate County Mutual Insurance Company
* Allstate Texas Lloyd's
Based in [[Jacksonville, Florida]]:
* American Heritage Life Insurance Company
Based in [[Markham, Ontario]]:
* Allstate Insurance Company of Canada<ref>{{cite web|url=https://www.allstate.ca/|title=Auto, Property Insurance and More - Allstate Insurance Canada|author=|date=|website=www.allstate.ca|accessdate=29 April 2018|deadurl=no|archiveurl=https://web.archive.org/web/20180423173538/https://www.allstate.ca/|archivedate=23 April 2018|df=}}</ref>
Based in [[Bangalore, India]]:
*Allstate Solutions Private Limited
Based in [[Pune, India]]:
*Allstate Solutions Private Limited
==Sponsorship==
===Allstate Arena===
{{main|Allstate Arena}}
Allstate holds [[naming rights]] to the [[Allstate Arena]] in [[Rosemont, Illinois]], near the company's headquarters.
===College football===
Allstate sponsors branded field goal nets at over 67 colleges and universities. For each field goal and extra point kicked, Allstate donates into collegiate general scholarship funds. To date, those donations exceed $2.9 million. Allstate also sponsors branded nets during field goals and extra points at over 20 college bowl games, including the Allstate Sugar Bowl and the BCS National Championship Game.
Additionally, Allstate is a partner of the Southeastern Conference and its 20 sports, including football.<ref name="Allstate">{{cite web|url=http://www.allstate.com/national-sponsorships/college-football.aspx|title=Allstate Proud Sponsor of College Football|publisher=Allstate.com|date=|accessdate=2011-05-18|deadurl=no|archiveurl=https://web.archive.org/web/20110911040440/http://www.allstate.com/national-sponsorships/college-football.aspx|archivedate=2011-09-11|df=}}</ref>
===Sugar Bowl===
Since 2007, Allstate has been the title sponsor of the [[Sugar Bowl]], one of the four games that make up the [[Bowl Championship Series]]. The game is played at the [[Mercedes-Benz Superdome]], which is also the home of the [[New Orleans Saints]]. Allstate is also a sponsor of the New Orleans Saints.
The 2012 Allstate BCS National Championship Game was played on January 9, 2012 and broadcast on [[ESPN]].
===Allstate Wrigleyville Classic===
The Northwestern Wildcats and the Illinois Fighting Illini played a collegiate football game at Wrigley Field on November 20, 2010. It was the first football game at Wrigley Field since 1970 and the first collegiate football game at Wrigley Field since 1938 when DePaul University played its regular games at Wrigley. Allstate title sponsored this game.<ref name="Chicago Breaking News">{{cite web|url=http://archive.chicagobreakingsports.com/2010/08/northwestern-illinois-game-christened-allstate-wrigleyville-classic.html|title=Allstate to sponsor NU-Illinois Wrigley Field game|publisher=Chicago Breaking News Sports|date=2010-08-27|accessdate=2011-05-18|deadurl=yes|archiveurl=http://archive.wikiwix.com/cache/20110726231629/http://archive.chicagobreakingsports.com/2010/08/northwestern-illinois-game-christened-allstate-wrigleyville-classic.html|archivedate=2011-07-26|df=}}</ref>
===Allstate AFCA Good Works Team===
Allstate advertises through the American Football Coaches Association "Good Works Team" in which local Allstate agents surprise players with trophies in key Allstate marketing regions.
===Soccer===
In 2007, Allstate became a sponsor of the Mexico National Team, and in 2011 partnered with Major League Soccer and the United States Soccer Federation.<ref name="Allstate Newsroom">{{cite web|url=http://www.allstatenewsroom.com/releases/1a38c74a-c390-42a2-9cd8-45d1fff36ea3|title=Score with Soccer Sponsorships|publisher=AllstateNewsroom.com|date=2011-02-14|accessdate=2011-05-18|deadurl=yes|archiveurl=https://web.archive.org/web/20110903195237/http://www.allstatenewsroom.com/releases/1a38c74a-c390-42a2-9cd8-45d1fff36ea3|archivedate=2011-09-03|df=}}</ref>
===NASCAR===
Allstate was a sponsor of the Allstate 400 at the Brickyard from 2005-2009 – the annual NASCAR Sprint Cup Series race held at Indianapolis Motor Speedway in late summer.<ref name="NASCAR">{{cite web|url=http://www.nascar.com/2009/news/business/07/28/allstate.not.returning.to.indianapolis/index.html|title=Allstate Not Returning to Indianapolis|publisher=NASCAR.com|date=2009-07-28|accessdate=2011-05-18|deadurl=no|archiveurl=https://web.archive.org/web/20121013072657/http://www.nascar.com/2009/news/business/07/28/allstate.not.returning.to.indianapolis/index.html|archivedate=2012-10-13|df=}}</ref> Driver Kasey Kahne was featured in advertisements.
==Products available==
Allstate is the largest publicly traded property casualty insurance company in the US.<ref name="Allstate Insurance LinkedIn">{{cite web |url=http://www.linkedin.com/company/allstate |title=Allstate Insurance LinkedIn Page |publisher=LinkedIn.com |date= |accessdate=2011-11-10 |deadurl=no |archiveurl=https://web.archive.org/web/20110801144500/http://www.linkedin.com/company/allstate |archivedate=2011-08-01 |df= }}</ref>
Products include:
===Insurance products===
Asset protection: auto insurance, homeowners insurance, condominium, renters, scheduled personal property, business umbrella, commercial auto, commercial inland marine, small business owner, customizer and business package policy, landlord package, manufactured home, mobile home, motor home, motorcycle, boat, personal umbrella, comprehensive personal liability, recreational vehicle, off-road vehicle, motor club, loan protection and flood protection.
===Wealth transfer===
Estate planning products, business succession planning products, fixed survivorship life, and variable survivorship life family protection insurance, term life, universal life, variable universal life, long-term care and supplemental health
===Financial products===
Asset management and accumulation, life insurance and retirement
==Environmental record==
Allstate has a Sustainability Leadership Team composed of officers and senior staff from all areas of the company. The team focuses on sustainability efforts from a company-wide perspective — including environmental initiatives that embed “green” programs and processes throughout their operations.<ref name="Allstate Insurance Website">{{cite web|url=http://www.allstate.com/social-responsibility/welcome/key-performance-indicators-and-goals.aspx#environment|title=Allstate Insurance Environment Key Performance Indicators and Goals|publisher=Allstate.com|date=|accessdate=2012-09-25|deadurl=no|archiveurl=https://web.archive.org/web/20121102074744/http://www.allstate.com/social-responsibility/welcome/key-performance-indicators-and-goals.aspx#environment|archivedate=2012-11-02|df=}}</ref>
==Criticism==
In July 2008, the [[American Association for Justice]] ranked Allstate No. 1 among nation's worst insurers. This ranking was given because: “While Allstate publicly touts its ‘good hands’ approach, it has instead privately instructed its agents to employ a ‘boxing gloves’ strategy against its policyholders,” said American Association for Justice CEO Jon Haber. They've since revamped their approach.<ref>{{cite web | url = http://www.washingtoncitypaper.com/blogs/citydesk/2008/07/09/allstate-gets-a-spanking/ | first = Erik | last = Wemple | date = 9 July 2008 | publisher = Washington City Paper | title = Allstate Gets a Spanking | accessdate = 2010-07-21 | deadurl = no | archiveurl = https://web.archive.org/web/20110605084219/http://www.washingtoncitypaper.com/blogs/citydesk/2008/07/09/allstate-gets-a-spanking/ | archivedate = 5 June 2011 | df = }}</ref> Allstate criticized the report, with a spokesman noting that "The personal injury lawyers behind this report provide no support for their statements other than decade old recycled allegations that have been shown to be without merit in courts of law."<ref>[http://www.bizjournals.com/phoenix/stories/2008/07/07/daily50.html Phoenix Business Journal] {{webarchive|url=https://web.archive.org/web/20080713092702/http://www.bizjournals.com/phoenix/stories/2008/07/07/daily50.html |date=2008-07-13 }}: "American Association of Justice ranks Allstate No. 1 among nation's worst insurers"</ref> In 2009 Allstate successfully fought to obtain Federal government TARP fund eligibility only to decline it once they obtained eligibility.<ref>{{cite news | url = http://money.cnn.com/2009/05/19/news/companies/allstate_tarp.reut/index.htm | title = Allstate: No thanks to TARP money | date = May 19, 2009 | publisher = money.cnn.com | accessdate = 2010-07-21 | deadurl = no | archiveurl = https://web.archive.org/web/20110113031143/http://money.cnn.com/2009/05/19/news/companies/allstate_tarp.reut/index.htm | archivedate = January 13, 2011 | df = }}</ref>
===Auto insurance claims===
An investigative report in February 2007 by [[CNN]] found that major car insurance companies, like Allstate, are increasingly fighting [[vehicle insurance|auto insurance]] claims from those who incurred injuries by their insured members.<ref name="cnn-20070209">In some cases, Allstate proposed settlement amounts as small as $50, asking claimants to "take it or leave it". The investigative report found that insurance companies often make it so expensive and time consuming to go to court to get full settlement amounts, that it would not be worth the victims time. The claims handled in the matter were very minor collision type losses that did not result in any ($0) damage to the car, and therefore was the insurance company protecting its assets and the premium paying public money, by keeping rates as low as possible.{{cite news |url=http://www.cnn.com/2007/US/02/09/insurance.hardball/index.html |title=Auto insurers play hardball in minor-crash claims |publisher=CNN |date=2007-02-09 |deadurl=no |archiveurl=https://web.archive.org/web/20100324210950/http://www.cnn.com/2007/US/02/09/insurance.hardball/index.html |archivedate=2010-03-24 |df= }}</ref> Allstate currently commands 18% of the auto insurance market in the United States.<ref>{{cite web|url=http://autoinsurancetips.com/good-deal-auto-insurance-how-find-best-affordable-coverage|title=A Good Deal on Auto Insurance: How to Find the Best Affordable Coverage|publisher=AutoInsuranceTips.com|deadurl=yes|archiveurl=https://web.archive.org/web/20100114072340/http://autoinsurancetips.com/good-deal-auto-insurance-how-find-best-affordable-coverage|archivedate=2010-01-14|df=}}</ref>
===Homeowners claims===
The PBS television program ''Now'',<ref>{{cite web|author=Now - PBS |url=https://www.pbs.org/now/shows/333/index.html |title= Home Insurance 9-1-1 |publisher=PBS.org |date=2007-08-17 |accessdate=2010-07-21| archiveurl= https://web.archive.org/web/20100620160029/http://www.pbs.org/now/shows/333/index.html| archivedate= 20 June 2010 <!--DASHBot-->| deadurl= no}}</ref> in conjunction with ''Bloomberg Markets'' magazine, did an exposé regarding Allstate and other major insurers' homeowners insurance policies.
===Catastrophe exposure management===
Allstate has stated intentions of reducing its exposure in [[hurricane]]-prone [[Florida]]. In November 2006, Allstate did not renew 120,000 policies that were expiring at that time. Governor [[Charlie Crist]] and the Florida Cabinet passed a 90-day emergency order to temporarily prevent insurance companies from nonrenewing policies.<ref name="garcia">{{cite news |url=http://www.miami.com/mld/miamiherald/16744640.htm |title=Date set for insurance rate filings; Insurers can resume policy cancellations as soon as they file required rate reductions in mid-March |author=Garcia, Beatrice E. |publisher=The Miami Herald |date=2007-02-21 }}{{dead link|date=April 2018 |bot=SheriffIsInTown |fix-attempted=yes }}</ref> On February 20, 2007, Florida Insurance Commissioner Kevin McCarty clarified the order, stating that insurance companies can nonrenew policies if they satisfy certain conditions, including filing new, lower rates with the state and give customers 100 days’ notice.<ref>{{cite news |title=Ruling: Insurers can drop policies |publisher=St. Petersburg Times |date=2007-02-20 |last=Zucco |first=Tom |url=http://www.sptimes.com/2007/02/20/Business/Ruling__Insurers_can_.shtml |deadurl=no |archiveurl=https://web.archive.org/web/20070222091757/http://www.sptimes.com/2007/02/20/Business/Ruling__Insurers_can_.shtml |archivedate=2007-02-22 |df= }}</ref>
===''From Good Hands to Boxing Gloves''===
This is the title of a book written by David Berardinelli, JD;, Michael Freeman, PhD, DC, MPH; and Aaron DeShaw, DC, JD with a foreword by [[Eugene Anderson|Eugene R. Anderson]].<ref>{{cite book | title = From Good Hands to Boxing Gloves: How Allstate Changed Casualty Insurance in America | last = David | first = Berardinelli | first2 = Michael | last2 = Freeman | publisher = Trial Guides | year = 2008 | isbn = 0-9743248-9-2 }}</ref>
The book relates profit-boosting strategies that consulting firm [[McKinsey & Company]] presented to Allstate to maximize profits and diminish the amount of money sent to clients who put in a claim. McKinsey specializes in redesigning product delivery systems for Fortune 100 companies (including controversial clients such as [[Enron]]) to maximize profits. McKinsey’s recommendation to Allstate, according to Berardinelli, was to low-ball claims so that desperate customers in dire straits would be more likely to accept a settlement offer while Allstate continued to make a profit and collect interest on the insurance payment. Allstate would offer its "good hands" in the way of a low-ball claim and, if the customer did not accept, to get out "boxing gloves."<ref>{{cite web |url=http://www.yourlawyer.com/articles/title/allstate-state-farm-other-bad-faith-insurance-companies-rack-up-record-profits-by-cheating-customers |title=Allstate, State Farm, Other Bad Faith Insurance Companies Rack up Record Profits by Cheating Customers |publisher=Parker Waichman LLP |date=2007-08-03 |accessdate=2017-05-17 }}{{Dead link|date=September 2018 |bot=InternetArchiveBot |fix-attempted=yes }}</ref>
The book was reviewed by ''Business Week'' magazine.<ref name=bw>{{cite web|url=http://www.businessweek.com/magazine/content/06_18/b3982072.htm |title= In Tough Hands At Allstate |publisher=Business Week |date=2006-05-01 |accessdate=2010-07-21| archiveurl= https://web.archive.org/web/20100714054219/http://www.businessweek.com/magazine/content/06_18/b3982072.htm| archivedate= 14 July 2010 <!--DASHBot-->| deadurl= no}}</ref> According to that article, Allstate responded to Berardinelli's allegations by claiming that Berardinelli's allegations were "unfounded and unproven." Rather than trying to cheat customers, the company stated that its major goal was to benefit policyholders by identifying "exaggerated and fraudulent claims" and that its "processes are absolutely sound . . . to investigate, evaluate, and promptly resolve each claim fairly, based on the merits."<ref name=bw/>
Court decisions on the issues debated by Berardinelli and Allstate have gone both ways. According to the Business Week article, as of 2006, "Courts and regulators in a number of states, including New York, Pennsylvania, and Washington, have forced Allstate to halt or change its practice of handing out a controversial 'Do I Need an Attorney?' form to people involved in accidents." On the other hand, the article also states that "Although plaintiffs have had piecemeal success in bad-faith cases against Allstate, the insurer points to seven court rulings that have rejected attacks on CCPR. Last December a Montana state court noted that while CCPR practices may be illegal 'if misapplied in a particular case, they nevertheless are neutral with no manifestly illegal purpose.'" While many of the cost-reduction strategies McKinsey recommended at Allstate remain in place, some have been reined in following legal and regulatory challenges in several states.<ref name=bw/>
===Use of Colossus===
Many criticisms leveled against Allstate (and other insurers), including Barardinelli's book, involved the use of a software program called "Colossus" to process claims. In 2010, Allstate paid a $10 million fine to settle a lawsuit brought by 41 states concerning inconsistencies in the manner in which Colossus was used. It also agreed to standardize its use of the software. However, “it is important to note that we found no systemic underpayment of bodily injury claims,” New York Insurance Superintendent James J. Wrynn said in a press release.<ref>{{cite news |last= |first= |date= October 19, 2010|title= Allstate Will Pay $10 Million|url= http://www.buffalonews.com/business/article224099.ece|work= The Buffalo News|location= Buffalo, NY|access-date= January 6, 2017|archive-url= https://web.archive.org/web/20111116054902/http://www.buffalonews.com/business/article224099.ece|archive-date= November 16, 2011}}</ref>
==See also==
{{Portal|Chicago|Illinois|Companies}}
*[[SEC_community_service_team|SEC Community Service Team]]
*[[Laureus Sport for Good Award]]
* [[Allstate Arena]]
* [[List of United States insurance companies]]
* [[Allstate Northern Ireland]]
==References==
{{reflist}}
==External links==
{{Commons category|position=left}}
{{Finance links
| name = Allstate
| symbol = ALL
| sec_cik = ALL
| yahoo = ALL
| google = ALL
}}
{{Automotive industry in the United States}}
{{Major insurance companies}}
{{Illinois Corporations}}
{{Sears Holdings}}
[[Category:Allstate| ]]
[[Category:Insurance companies of the United States]]
[[Category:Life insurance companies of the United States]]
[[Category:Insurance companies based in Illinois]]
[[Category:Companies based in Cook County, Illinois]]
[[Category:American companies established in 1931]]
[[Category:1931 establishments in Illinois]]
[[Category:Companies listed on the New York Stock Exchange]]
{{Infobox company
| name = The Allstate Corporation
| logo = Allstate logo.svg
| logo_size =
| type = [[Public company|Public]]
| traded_as = {{ubl|{{NYSE|ALL}}|[[S&P 100]] component|[[S&P 500]] component}}
| key_people = [[Thomas J. Wilson]]<br/>{{small|([[Chairman#Public corporations|Chairman]], [[President (corporate title)|President]], and [[Chief Executive Officer|CEO]])}}
| industry = [[Insurance]]
| products = {{flatlist|
* [[Auto insurance|Auto]], [[Home insurance|Home]], [[Life insurance|Life]], [[Motorcycle insurance|Motorcycle]], [[Renters insurance|Renters]], [[Boat]], [[Landlord]], [[Condo]], [[Off-road vehicle]], & [[Business]] [[Insurance]]
* [[Retirement]] & [[Investment]] products
* [[Banking]] services}}
| revenue = {{increase}} {{US$|38.524 billion|link=yes}} {{small|(2017)}}<ref name=“10-K”>{{cite web |url=https://www.sec.gov/Archives/edgar/data/899051/000089905118000007/allcorp-12311710xk.htm |title=The Allstate Corporation 2017 Annual Report (Form 10-K) |date=February 2018 |publisher=[[U.S. Securities and Exchange Commission]] |website=sec.gov |deadurl=no |archiveurl=https://web.archive.org/web/20180406230302/https://www.sec.gov/Archives/edgar/data/899051/000089905118000007/allcorp-12311710xk.htm |archivedate=2018-04-06 |df= }}</ref>
| operating_income = {{increase}} {{US$|3.991 billion}} {{small|(2017)}}<ref name=“10-K” />
| net_income = {{increase}} {{US$|3.189 billion}} {{small|(2017)}}<ref name=“10-K” />
| assets = {{increase}} {{US$|112.422 billion}} {{small|(2017)}}<ref name=“10-K” />
| equity = {{increase}} {{US$|22.551 billion}} {{small|(2017)}}<ref name=“10-K” />
| num_employees = ~42,900 {{small|(December 2017)}}<ref name=“10-K” /><ref name="Allstate Facts and Figures">{{cite web|title=Allstate Facts and Figures|url=https://finance.yahoo.com/quote/ALL/profile?p=ALL|website=Yahoo Finance|accessdate=10 March 2017|deadurl=no|archiveurl=https://web.archive.org/web/20170312075554/https://finance.yahoo.com/quote/ALL/profile?p=ALL|archivedate=12 March 2017|df=}}</ref>
| parent = [[Sears]] <small>(1931–1995)</small><ref name="history">{{cite web|url=http://www.allstatenewsroom.com/channels/History-and-Timeline/pages/history-timeline|title=Allstate Newsroom - History and Timeline Page|publisher=Allstate|year=2010|accessdate=2011-02-17|deadurl=yes|archiveurl=https://web.archive.org/web/20101118011405/http://www.allstatenewsroom.com/channels/History-and-Timeline/pages/history-timeline|archivedate=2010-11-18|df=}}</ref>
| subsid = [[Encompass Insurance Company]]<br />[[Esurance]]<br />[[SquareTrade]]<br />[[Allstate India]]<br /> {{URL|https://www.allstate.ca}}
| foundation = {{start date and age|1931|4|17}}<ref name="searshist" />
| location = [[Northbrook, Illinois|Northbrook]], [[Illinois]], [[United States|U.S.]]
| website = {{URL|allstate.com}}
}}
<!-- DO NOT INSERT PHONE NUMBERS ON WIKIPEDIA -- SEE WP:NOTDIRECTORY -->
[[File:Allstate store.JPG|thumb|An Allstate agency in [[Moncton|Moncton, New Brunswick, Canada]]]]
'''The Allstate Corporation''' is one of the largest [[insurance]] providers in the United States and one of the largest that is publicly held. The company also has personal lines insurance operations in [[Canada]]. Allstate was founded in 1931 as part of [[Sears, Roebuck and Co.]], and was spun off in 1993.<ref name="history"/> The company has had its headquarters in [[Northfield Township, Illinois]], near [[Northbrook, Illinois|Northbrook]] since 1967.<ref>"[http://www.allstate.com/contactus.aspx Contact Us] {{webarchive|url=https://web.archive.org/web/20100727122738/http://www.allstate.com/contactus.aspx |date=2010-07-27 }}." Allstate. Retrieved on August 9, 2010.</ref><ref>"[http://factfinder.census.gov/servlet/MapItDrawServlet?geo_id=16000US1753481&_bucket_id=50&tree_id=420&context=saff&_lang=en&_sse=on Northbrook village, Illinois] {{webarchive|url=https://web.archive.org/web/20110608173528/http://factfinder.census.gov/servlet/MapItDrawServlet?geo_id=16000US1753481&_bucket_id=50&tree_id=420&context=saff&_lang=en&_sse=on |date=2011-06-08 }}." [[U.S. Census Bureau]]. Retrieved on August 9, 2010.</ref> Its current advertising campaign, in use since 2004, asks, "Are you in good hands?" <ref>{{Cite news|url=http://adage.com/article/cmo-strategy/allstate-refreshes-brand-tagline-younger-audience/303981/|title=Allstate Refreshes Brand Tagline for Younger Audience|access-date=2017-12-08|language=en|deadurl=no|archiveurl=https://web.archive.org/web/20171210015500/http://adage.com/article/cmo-strategy/allstate-refreshes-brand-tagline-younger-audience/303981/|archivedate=2017-12-10|df=}}</ref>
==History==
In 1925, [[Sears]] held a national contest to decide the name of a new brand of car tires. After over two million name submissions, "Allstate" was chosen. The trademark was adopted the next year. The tires' success in the catalog and retail stores prompted Sears Chairman General [[Robert E. Wood]] to praise the Allstate tire's contribution to Sears' retail store success.<ref name="searshist">{{cite web|url=http://www.searsarchives.com/brands/allstate.htm|title=Allstate: 1996-1995 (Sears' divestment)|date=2006-10-31|publisher=Sears|accessdate=2010-07-09| archiveurl= https://web.archive.org/web/20100808201656/http://www.searsarchives.com/brands/allstate.htm| archivedate= 8 August 2010 <!--DASHBot-->| deadurl= no}}</ref>
The idea for Allstate Insurance Company came during a bridge game on a commuter train in 1930, when insurance broker Carl L. Odell proposed to Wood, his neighbor, the idea of selling auto insurance by direct mail. The idea appealed to Wood, and he passed the proposal to the Sears board of directors, which approved it. ''Allstate Insurance Company'', named after Sears’ tire brand, went into business on April 17, 1931, offering auto insurance by direct mail and through the Sears catalog.<ref name="Encyclopedia">{{cite web|url=http://www.encyclopedia.com/topic/The_Allstate_Corp.aspx|title=Encyclopedia- Allstate Corp.|publisher=Encyclopedia.com|accessdate=2011-02-23|deadurl=no|archiveurl=https://web.archive.org/web/20110628234217/http://www.encyclopedia.com/topic/The_Allstate_Corp.aspx|archivedate=2011-06-28|df=}}</ref> This was in line with one of the objectives of a company to sell automobile insurance in the same manner as [[Sears]] sold its merchandise.<ref>“Arnstein & Lehr, The First 120 Years”, (Louis A. Lehr, Jr.)(Amazon), p. 26</ref>
Lessing J. Rosenwald was Allstate's first board chairman, and Odell was named vice president and secretary.<ref name="Funding Universe">{{cite web|url=http://www.fundinguniverse.com/company-histories/The-Allstate-Corporation-Company-History.html|title=Funding Universe- The Allstate Corporation- Company History|publisher=Funding Universe|accessdate=2011-02-23|deadurl=no|archiveurl=https://web.archive.org/web/20110711054317/http://www.fundinguniverse.com/company-histories/The-Allstate-Corporation-Company-History.html|archivedate=2011-07-11|df=}}</ref>
In 1933, at the Century of Progress World’s Fair in Chicago, Allstate’s Richard E. Roskam sold insurance at a booth in the Sears pavilion. In 1934, Allstate opened its first permanent sales office in a Chicago Sears store.<ref name="Allstate Insurance Company Digital Newsroom ">{{cite web|url=http://www.allstatenewsroom.com/channels/History-and-Timeline/pages/history-timeline|title=Allstate Insurance Company Digital Newsroom - History and Timeline|publisher=Allstate|accessdate=2011-02-17|deadurl=yes|archiveurl=https://web.archive.org/web/20101118011405/http://www.allstatenewsroom.com/channels/History-and-Timeline/pages/history-timeline|archivedate=2010-11-18|df=}}</ref>
In 1941, only about a quarter of US drivers had auto liability insurance. This led to the state of New York passing a law which established the financial responsibility of drivers for damage or injuries resulting from auto mishaps. That law inspired legislation in other states, and by the mid-1950s nearly every state had some sort of financial responsibility law on its books.<ref name="Encyclopedia" />
In 1949 the Allstate Headquarters Building was completed at 3245 W. Arthington Street in Chicago.<ref>{{cite news| url=http://www.chicagotribune.com/news/local/breaking/chi-7-buildings-make-citys-most-endangered-list-20130312,0,2255252.story | work=Chicago Tribune | title=7 buildings make Preservation Chicago most endangered list | date=2013-03-13}}</ref> The mid-rise building is currently vacant (as of 2013) and in danger of demolition. The building is noted for its early post-war mid-rise construction. This location was vacated when the company relocated in the post-war years.
The company’s "You're in Good Hands with Allstate" slogan was created in 1950 by Allstate’s general sales manager Davis W. Ellis. At the end of the decade, it was used in the company's first network television advertising campaign, which featured actor [[Ed Reimers]].<ref name="Funding Universe" />
Allstate added products throughout the 1950s, including fire insurance in 1954 and homeowners and life insurance in 1957. Allstate began selling insurance to Canadians in 1953. Allstate Insurance Company of Canada was incorporated in 1964.<ref name="Encyclopedia" /> (In 1952 and 1953, Sears also sold an automobile called [[Allstate (automobile)|Allstate]].)
In 1967, the company's home office was moved from [[Skokie, Illinois|Skokie]] to [[Northbrook, Illinois]]. Allstate continued to sell additional types of insurance to customers throughout the decade, including worker's compensation insurance in 1964, [[surety bond]]s in 1966, inland-marine coverage in 1967 and a business package policy in 1969.<ref name="Funding Universe" />
The brand itself expanded in the 1950s and 1960s and could be found on a variety of products like fire extinguishers and motor scooters. In 1952, an Allstate car was produced, but it was a flop; it was pulled from stores by 1953. The Allstate brand was eventually limited to insurance, tires, and car batteries by the late 1960s before becoming insurance-only in the mid-1970s.<ref name="searshist" /> In 1991, the company went public<ref name="history" /> before becoming completely independent in 1995.<ref name="searshist" />
In 1984, Neighborhood Office Agent program was introduced to make agents more accessible to customers.{{Citation needed|date=December 2017}}
In 1985, Allstate began to move agents out of Sears stores and locate agents in neighborhood offices. In June 1993, 19.8% of Allstate became public through a stock offering. Allstate became completely independent in June 1995, when Sears spun off the remaining 80% stake in the company, distributing 350.5 million shares of Allstate stock to its stockholders.<ref name="Encyclopedia" />
In 1993, Allstate went public when Sears sold 19.8% of the company.<ref>{{Cite news|url=http://articles.chicagotribune.com/1993-06-03/business/9306030069_1_concurrent-international-offering-allstate-sears|title=Allstate Initial Offering Priced At The Top|work=tribunedigital-chicagotribune|access-date=2017-12-08|language=en|deadurl=no|archiveurl=https://web.archive.org/web/20171209044451/http://articles.chicagotribune.com/1993-06-03/business/9306030069_1_concurrent-international-offering-allstate-sears|archivedate=2017-12-09|df=}}</ref> At the time, it was the largest IPO to date.
In 1996, their website www.allstate.com was launched.{{Citation needed|date=December 2017}}
In 1999, Allstate unveiled a new business model that created a single contract for exclusive, independent agents selling Allstate insurance. It also created a network of call centers.{{Citation needed|date=December 2017}}
In 1999, Allstate purchased the personal lines division of [[CNA Financial]]<ref name="Allstate-Oct-1999-8-K">{{cite web |url=http://edgar.secdatabase.com/478/89905199000014/filing-main.htm |title=Allstate, Form 8-K, Current Report, Filing Date Oct 12, 1999 |publisher=secdatabase.com |accessdate=Jan 4, 2013 |deadurl=no |archiveurl=https://web.archive.org/web/20130525130051/http://edgar.secdatabase.com/478/89905199000014/filing-main.htm |archivedate=2013-05-25 |df= }}</ref> and subsequently renamed it to [[Encompass Insurance Company]] which is written by independent insurance agents, as opposed to the direct writing that constitutes the core part of its business.<ref name="Allstate-Nov-2000-10-Q">{{cite web |url=http://edgar.secdatabase.com/2855/91205700048494/filing-main.htm |title=Allstate, Form 10-Q, Quarterly Report, Filing Date Nov 13, 2000 |publisher=secdatabase.com |accessdate=Jan 4, 2013 |deadurl=no |archiveurl=https://web.archive.org/web/20130525143811/http://edgar.secdatabase.com/2855/91205700048494/filing-main.htm |archivedate=2013-05-25 |df= }}</ref>
In 2003, actor [[Dennis Haysbert]] became Allstate’s spokesman, using the tagline "That’s Allstate’s stand."<ref name="Drive Steady">{{cite web|url=http://drivesteady.com/the-most-popular-car-insurance-spokespeople-mascots|title=The Most Popular Car Insurance Spokespeople & Mascots|accessdate=2011-02-23|deadurl=yes|archiveurl=https://web.archive.org/web/20101222205019/http://drivesteady.com/the-most-popular-car-insurance-spokespeople-mascots|archivedate=2010-12-22|df=}}</ref>
In 2010, actor [[Dean Winters]] became a part of Allstate’s campaign "[[Mayhem (advertising character)|Mayhem]]" “personifying the pitfalls, like collisions and storm damage, that can befall drivers”.
In 2012 [[Allstate Solutions Private Limited]] (also called Allstate India) was inaugurated in Bangalore which is a technology and operations centre to provides software development and business process outsourcing services to its US parent.<ref name="Allstate's India">{{Cite journal|url=http://articles.economictimes.indiatimes.com/2012-12-11/news/35749861_1_tech-centre-india-technology-centre-allstate-corp|title=Allstate to open tech centre in Bangalore|journal= The Economic Times}}</ref> Allstate's Bangalore operation is focused on the areas of [[business intelligence]], [[analytics]], testing and mobility.
In 2018, Allstate collaborated with Red Cross to distribute disaster kits across the states.<ref>{{Cite news|url=http://www.khon2.com/news/local-news/allstate-collaborates-with-red-cross-to-distribute-disaster-kits-statewide/1167048905|title=Allstate collaborates with Red Cross to distribute disaster kits statewide|last=Staff|first=Web|date=2018-05-08|work=KHON|access-date=2018-05-14|language=en-US}}</ref>
==Corporate leadership==
The people in this section are members of corporate leadership.<ref name="Allstate Insurance Company Newsroom">{{cite web|url=http://www.allstatenewsroom.com/channels/Senior-Management-Team/releases|title=Allstate Insurance Company Digital Newsroom - Senior Management Team|publisher=Allstate|accessdate=2013-02-18|deadurl=yes|archiveurl=https://web.archive.org/web/20101005075249/http://allstatenewsroom.com/channels/Senior-Management-Team/releases|archivedate=2010-10-05|df=}}</ref>
===CEOs===
Since going public in 1993:
*[[Thomas J. Wilson]] (2007–present)
*[[Ed Liddy|Edward Liddy]] (1999–2006)
*Jerry D. Choate (1995–1999)
*Wayne E. Hedien (1993–1994)
===Current leadership===
*[[Thomas J. Wilson]] - Chairman, CEO, President, The Allstate Corporation
*Steven E. Shebik - Vice Chairman, The Allstate Corporation and CEO, Allstate Life Insurance Company
*Brian Bohaty - Executive VP, Corporate Business Transformation
*Don Civgin - President, Allstate Service Businesses
*John O'Donnell - President, Allstate West Territory, Allstate Personal Lines
*John Dugenske - Executive VP, Chief Investment and Strategy Officer, The Allstate Corporation and President, Allstate Investments
*Mary Jane Fortin - President, Allstate Financial
*Suren Gupta - Executive VP, Allstate Technology & Strategic Ventures
*Harriet Harty - Executive VP, Human Resources
*Guy Hill - Executive VP, Product Integration & Management
*Susan Lees - Executive VP, General Counsel, Secretary
*Katherine Mabe - Executive VP, Allstate Brand Distribution
*Jess Merten - Executive VP and Chief Risk Officer, Allstate Insurance Company
*Julie Parsons - Executive VP, Product Operations
*David Prendergast - President, Allstate East Territory
*Mario Rizzo - Executive VP and Chief Financial Officer, The Allstate Corporation
*Ken Rosen - Executive VP and Chief Claims Officer
*Glenn Shapiro - President, Allstate Personal Lines
*Steven P. Sorenson - Executive VP, Allstate Brand Operations
*Thomas Troy - Executive VP, Allstate Business Insurance, Encompass Insurance, Esurance and Ivantage, Allstate Insurance Company
== Advertising ==
==="Good hands"===
Allstate's slogan "You're in good hands" was created in the 1950s by Allstate Insurance Company's sales executive, Davis W. Ellis based on a similar phrase he used to reassure his wife about a doctor caring for their child. It has been the slogan ever since 1950. Allstate also referred to themselves as the ''Good Hands People''.
In the 1960s and 1970s, TV, print and radio advertising featured Allstate’s spokesman, Ed Reimers. Reimers was often shown making the cupped-hand gesture. For 22 years, he remained the spokesman.<ref name="Los Angeles Times">{{cite news |title=Ed Reimers dies at 96; Allstate placed ad campaign in his hands |date=2008-08-18 |last=McLellan |first=Dennis |url=http://articles.latimes.com/2009/aug/18/local/me-ed-reimers18 |accessdate=2012-02-29 |work=Los Angeles Times |deadurl=no |archiveurl=http://archive.wikiwix.com/cache/20120229081232/http://articles.latimes.com/2009/aug/18/local/me-ed-reimers18 |archivedate=2012-02-29 |df= }}</ref>
A study in 2000 by Northwestern University's Medill Graduate Department of Integrated Marketing Communications found that the Allstate slogan "You're in good hands" ranked as the most recognizable in America.<ref name="Ad Slogans">{{cite news |title=2000 Advertising Slogan Hall of Fame |year=2000 |url=http://www.adslogans.co.uk/site/pages/gallery/youre-in-good-hands-with-allstate.8355.php |accessdate=2012-02-29 |deadurl=no |archiveurl=https://web.archive.org/web/20111229173458/http://www.adslogans.co.uk/site/pages/gallery/youre-in-good-hands-with-allstate.8355.php |archivedate=2011-12-29 |df= }}</ref>
==="Allstate’s stand"===
Beginning in 2003, as policy growth slowed, Allstate’s television commercials used spokesman [[Dennis Haysbert]]. The ads were intended to carry the message that Allstate's service was superior to that from low-cost providers GEICO and Progressive.<ref name="USA Today">{{cite news |title=Presidential Allstate ads counter the gecko |date=2004-08-15 |url=https://www.usatoday.com/money/advertising/adtrack/2004-08-15-allstate_x.htm |accessdate=2012-02-29 |work=USA Today |first1=Theresa |last1=Howard |deadurl=no |archiveurl=https://web.archive.org/web/20111007035227/http://www.usatoday.com/money/advertising/adtrack/2004-08-15-allstate_x.htm |archivedate=2011-10-07 |df= }}</ref> Haysbert appeared in more than 250 commercials between 2003 and 2016.
===Mayhem===
Beginning in 2010, Allstate used [[Dean Winters]] as "[[Mayhem (advertising character)|Mayhem]]", mean to personify the hazards drivers face. The ads conclude with Haysbert asking "Are You In Good Hands?"<ref name="New York Times">{{cite news |title=Allstate Adds Villain, With Car Insurance as the Hero |year=2000 |url=https://www.nytimes.com/2010/06/21/business/media/21adco.html?pagewanted=all |accessdate=2012-02-29 |work=The New York Times |first=Stuart |last=Elliott |deadurl=no |archiveurl=https://web.archive.org/web/20130531040218/http://www.nytimes.com/2010/06/21/business/media/21adco.html?pagewanted=all |archivedate=2013-05-31 |df= }}</ref>
===Social media===
In January 2011, Allstate released ''The Lines'',<ref>Allstate produced tv drama web series "The Lines" {{cite web |url=https://www.youtube.com/watch?v=xXPWdqaiGeY |title=Archived copy |accessdate=2016-12-01 |deadurl=no |archiveurl=https://web.archive.org/web/20170721062400/https://www.youtube.com/watch?v=xXPWdqaiGeY |archivedate=2017-07-21 |df= }}</ref> a multi-episode TV drama web series starring actors Teresa Cesario, Kyle Sandgate-Blix, Jackson Schultz, Bridgette Pechman, Chase Maser, and Corey Doyle cast as High-School seniors. The series, filmed in the style of a television drama, depicts the cast in common situations facing teens with respect to driving ([[Texting while driving]] in particular). The series appears aimed at promoting interest and support in favor of responsible teen driving and road-safety in general. ''The Lines'' spans a total of 8 episodes, each 6–8 minutes in length. Allstate and other large corporations are attracted to the rapid growth of social media for use in their advertising campaigns.
===We Still Climb===
In 2012, Allstate released ''We Still Climb'' A tv advertisement starring [http://www.instagram.com/j.fifield James Fifield] as a Featured extra the blonde boy in the forest scene which was filmed in the Hanua Ranges in New Zealand. This Advertisment has been on the air for 5 years and is now used online only.
==Organization==
Allstate Corporation owns and operates 18 companies around the United States, Canada and India.<ref name="allstate">{{cite web|url=http://www.allstate.com/about/name-location.aspx |title=Allstate Insurance |publisher=Allstate.com |date= |accessdate=2010-07-21| archiveurl= https://web.archive.org/web/20100727232416/http://www.allstate.com/about/name-location.aspx| archivedate= 27 July 2010 <!--DASHBot-->| deadurl= no}}</ref>
Based in [[San Francisco, California]]:
*[[Esurance|Esurance, Inc.]]
Based in [[Northbrook, Illinois]]:
* Allstate Fire and Casualty Insurance Company
* Allstate Insurance Company
* Allstate Indemnity Company
* Allstate Life Insurance Company
* Allstate Property and Casualty Insurance Company
* Encompass Insurance Company
Based in [[Bridgewater, New Jersey]]:
* Allstate New Jersey Insurance Company
* Allstate New Jersey Property and Casualty Insurance Company
Based in [[Hauppauge, New York]]:
* Allstate Life Insurance Company of New York
Based in [[St. Petersburg, Florida]]:
* Castle Key Insurance Company
* Castle Key Indemnity Company
Based in [[Irving, Texas]]:
* Allstate County Mutual Insurance Company
* Allstate Texas Lloyd's
Based in [[Jacksonville, Florida]]:
* American Heritage Life Insurance Company
Based in [[Markham, Ontario]]:
* Allstate Insurance Company of Canada<ref>{{cite web|url=https://www.allstate.ca/|title=Auto, Property Insurance and More - Allstate Insurance Canada|author=|date=|website=www.allstate.ca|accessdate=29 April 2018|deadurl=no|archiveurl=https://web.archive.org/web/20180423173538/https://www.allstate.ca/|archivedate=23 April 2018|df=}}</ref>
Based in [[Bangalore, India]]:
*Allstate Solutions Private Limited
Based in [[Pune, India]]:
*Allstate Solutions Private Limited
==Sponsorship==
===Allstate Arena===
{{main|Allstate Arena}}
Allstate holds [[naming rights]] to the [[Allstate Arena]] in [[Rosemont, Illinois]], near the company's headquarters.
===College football===
Allstate sponsors branded field goal nets at over 67 colleges and universities. For each field goal and extra point kicked, Allstate donates into collegiate general scholarship funds. To date, those donations exceed $2.9 million. Allstate also sponsors branded nets during field goals and extra points at over 20 college bowl games, including the Allstate Sugar Bowl and the BCS National Championship Game.
Additionally, Allstate is a partner of the Southeastern Conference and its 20 sports, including football.<ref name="Allstate">{{cite web|url=http://www.allstate.com/national-sponsorships/college-football.aspx|title=Allstate Proud Sponsor of College Football|publisher=Allstate.com|date=|accessdate=2011-05-18|deadurl=no|archiveurl=https://web.archive.org/web/20110911040440/http://www.allstate.com/national-sponsorships/college-football.aspx|archivedate=2011-09-11|df=}}</ref>
===Sugar Bowl===
Since 2007, Allstate has been the title sponsor of the [[Sugar Bowl]], one of the four games that make up the [[Bowl Championship Series]]. The game is played at the [[Mercedes-Benz Superdome]], which is also the home of the [[New Orleans Saints]]. Allstate is also a sponsor of the New Orleans Saints.
The 2012 Allstate BCS National Championship Game was played on January 9, 2012 and broadcast on [[ESPN]].
===Allstate Wrigleyville Classic===
The Northwestern Wildcats and the Illinois Fighting Illini played a collegiate football game at Wrigley Field on November 20, 2010. It was the first football game at Wrigley Field since 1970 and the first collegiate football game at Wrigley Field since 1938 when DePaul University played its regular games at Wrigley. Allstate title sponsored this game.<ref name="Chicago Breaking News">{{cite web|url=http://archive.chicagobreakingsports.com/2010/08/northwestern-illinois-game-christened-allstate-wrigleyville-classic.html|title=Allstate to sponsor NU-Illinois Wrigley Field game|publisher=Chicago Breaking News Sports|date=2010-08-27|accessdate=2011-05-18|deadurl=yes|archiveurl=http://archive.wikiwix.com/cache/20110726231629/http://archive.chicagobreakingsports.com/2010/08/northwestern-illinois-game-christened-allstate-wrigleyville-classic.html|archivedate=2011-07-26|df=}}</ref>
===Allstate AFCA Good Works Team===
Allstate advertises through the American Football Coaches Association "Good Works Team" in which local Allstate agents surprise players with trophies in key Allstate marketing regions.
===Soccer===
In 2007, Allstate became a sponsor of the Mexico National Team, and in 2011 partnered with Major League Soccer and the United States Soccer Federation.<ref name="Allstate Newsroom">{{cite web|url=http://www.allstatenewsroom.com/releases/1a38c74a-c390-42a2-9cd8-45d1fff36ea3|title=Score with Soccer Sponsorships|publisher=AllstateNewsroom.com|date=2011-02-14|accessdate=2011-05-18|deadurl=yes|archiveurl=https://web.archive.org/web/20110903195237/http://www.allstatenewsroom.com/releases/1a38c74a-c390-42a2-9cd8-45d1fff36ea3|archivedate=2011-09-03|df=}}</ref>
===NASCAR===
Allstate was a sponsor of the Allstate 400 at the Brickyard from 2005-2009 – the annual NASCAR Sprint Cup Series race held at Indianapolis Motor Speedway in late summer.<ref name="NASCAR">{{cite web|url=http://www.nascar.com/2009/news/business/07/28/allstate.not.returning.to.indianapolis/index.html|title=Allstate Not Returning to Indianapolis|publisher=NASCAR.com|date=2009-07-28|accessdate=2011-05-18|deadurl=no|archiveurl=https://web.archive.org/web/20121013072657/http://www.nascar.com/2009/news/business/07/28/allstate.not.returning.to.indianapolis/index.html|archivedate=2012-10-13|df=}}</ref> Driver Kasey Kahne was featured in advertisements.
==Products available==
Allstate is the largest publicly traded property casualty insurance company in the US.<ref name="Allstate Insurance LinkedIn">{{cite web |url=http://www.linkedin.com/company/allstate |title=Allstate Insurance LinkedIn Page |publisher=LinkedIn.com |date= |accessdate=2011-11-10 |deadurl=no |archiveurl=https://web.archive.org/web/20110801144500/http://www.linkedin.com/company/allstate |archivedate=2011-08-01 |df= }}</ref>
Products include:
===Insurance products===
Asset protection: auto insurance, homeowners insurance, condominium, renters, scheduled personal property, business umbrella, commercial auto, commercial inland marine, small business owner, customizer and business package policy, landlord package, manufactured home, mobile home, motor home, motorcycle, boat, personal umbrella, comprehensive personal liability, recreational vehicle, off-road vehicle, motor club, loan protection and flood protection.
===Wealth transfer===
Estate planning products, business succession planning products, fixed survivorship life, and variable survivorship life family protection insurance, term life, universal life, variable universal life, long-term care and supplemental health
===Financial products===
Asset management and accumulation, life insurance and retirement
==Environmental record==
Allstate has a Sustainability Leadership Team composed of officers and senior staff from all areas of the company. The team focuses on sustainability efforts from a company-wide perspective — including environmental initiatives that embed “green” programs and processes throughout their operations.<ref name="Allstate Insurance Website">{{cite web|url=http://www.allstate.com/social-responsibility/welcome/key-performance-indicators-and-goals.aspx#environment|title=Allstate Insurance Environment Key Performance Indicators and Goals|publisher=Allstate.com|date=|accessdate=2012-09-25|deadurl=no|archiveurl=https://web.archive.org/web/20121102074744/http://www.allstate.com/social-responsibility/welcome/key-performance-indicators-and-goals.aspx#environment|archivedate=2012-11-02|df=}}</ref>
==Criticism==
In July 2008, the [[American Association for Justice]] ranked Allstate No. 1 among nation's worst insurers. This ranking was given because: “While Allstate publicly touts its ‘good hands’ approach, it has instead privately instructed its agents to employ a ‘boxing gloves’ strategy against its policyholders,” said American Association for Justice CEO Jon Haber. They've since revamped their approach.<ref>{{cite web | url = http://www.washingtoncitypaper.com/blogs/citydesk/2008/07/09/allstate-gets-a-spanking/ | first = Erik | last = Wemple | date = 9 July 2008 | publisher = Washington City Paper | title = Allstate Gets a Spanking | accessdate = 2010-07-21 | deadurl = no | archiveurl = https://web.archive.org/web/20110605084219/http://www.washingtoncitypaper.com/blogs/citydesk/2008/07/09/allstate-gets-a-spanking/ | archivedate = 5 June 2011 | df = }}</ref> Allstate criticized the report, with a spokesman noting that "The personal injury lawyers behind this report provide no support for their statements other than decade old recycled allegations that have been shown to be without merit in courts of law."<ref>[http://www.bizjournals.com/phoenix/stories/2008/07/07/daily50.html Phoenix Business Journal] {{webarchive|url=https://web.archive.org/web/20080713092702/http://www.bizjournals.com/phoenix/stories/2008/07/07/daily50.html |date=2008-07-13 }}: "American Association of Justice ranks Allstate No. 1 among nation's worst insurers"</ref> In 2009 Allstate successfully fought to obtain Federal government TARP fund eligibility only to decline it once they obtained eligibility.<ref>{{cite news | url = http://money.cnn.com/2009/05/19/news/companies/allstate_tarp.reut/index.htm | title = Allstate: No thanks to TARP money | date = May 19, 2009 | publisher = money.cnn.com | accessdate = 2010-07-21 | deadurl = no | archiveurl = https://web.archive.org/web/20110113031143/http://money.cnn.com/2009/05/19/news/companies/allstate_tarp.reut/index.htm | archivedate = January 13, 2011 | df = }}</ref>
===Auto insurance claims===
An investigative report in February 2007 by [[CNN]] found that major car insurance companies, like Allstate, are increasingly fighting [[vehicle insurance|auto insurance]] claims from those who incurred injuries by their insured members.<ref name="cnn-20070209">In some cases, Allstate proposed settlement amounts as small as $50, asking claimants to "take it or leave it". The investigative report found that insurance companies often make it so expensive and time consuming to go to court to get full settlement amounts, that it would not be worth the victims time. The claims handled in the matter were very minor collision type losses that did not result in any ($0) damage to the car, and therefore was the insurance company protecting its assets and the premium paying public money, by keeping rates as low as possible.{{cite news |url=http://www.cnn.com/2007/US/02/09/insurance.hardball/index.html |title=Auto insurers play hardball in minor-crash claims |publisher=CNN |date=2007-02-09 |deadurl=no |archiveurl=https://web.archive.org/web/20100324210950/http://www.cnn.com/2007/US/02/09/insurance.hardball/index.html |archivedate=2010-03-24 |df= }}</ref> Allstate currently commands 18% of the auto insurance market in the United States.<ref>{{cite web|url=http://autoinsurancetips.com/good-deal-auto-insurance-how-find-best-affordable-coverage|title=A Good Deal on Auto Insurance: How to Find the Best Affordable Coverage|publisher=AutoInsuranceTips.com|deadurl=yes|archiveurl=https://web.archive.org/web/20100114072340/http://autoinsurancetips.com/good-deal-auto-insurance-how-find-best-affordable-coverage|archivedate=2010-01-14|df=}}</ref>
===Homeowners claims===
The PBS television program ''Now'',<ref>{{cite web|author=Now - PBS |url=https://www.pbs.org/now/shows/333/index.html |title= Home Insurance 9-1-1 |publisher=PBS.org |date=2007-08-17 |accessdate=2010-07-21| archiveurl= https://web.archive.org/web/20100620160029/http://www.pbs.org/now/shows/333/index.html| archivedate= 20 June 2010 <!--DASHBot-->| deadurl= no}}</ref> in conjunction with ''Bloomberg Markets'' magazine, did an exposé regarding Allstate and other major insurers' homeowners insurance policies.
===Catastrophe exposure management===
Allstate has stated intentions of reducing its exposure in [[hurricane]]-prone [[Florida]]. In November 2006, Allstate did not renew 120,000 policies that were expiring at that time. Governor [[Charlie Crist]] and the Florida Cabinet passed a 90-day emergency order to temporarily prevent insurance companies from nonrenewing policies.<ref name="garcia">{{cite news |url=http://www.miami.com/mld/miamiherald/16744640.htm |title=Date set for insurance rate filings; Insurers can resume policy cancellations as soon as they file required rate reductions in mid-March |author=Garcia, Beatrice E. |publisher=The Miami Herald |date=2007-02-21 }}{{dead link|date=April 2018 |bot=SheriffIsInTown |fix-attempted=yes }}</ref> On February 20, 2007, Florida Insurance Commissioner Kevin McCarty clarified the order, stating that insurance companies can nonrenew policies if they satisfy certain conditions, including filing new, lower rates with the state and give customers 100 days’ notice.<ref>{{cite news |title=Ruling: Insurers can drop policies |publisher=St. Petersburg Times |date=2007-02-20 |last=Zucco |first=Tom |url=http://www.sptimes.com/2007/02/20/Business/Ruling__Insurers_can_.shtml |deadurl=no |archiveurl=https://web.archive.org/web/20070222091757/http://www.sptimes.com/2007/02/20/Business/Ruling__Insurers_can_.shtml |archivedate=2007-02-22 |df= }}</ref>
===''From Good Hands to Boxing Gloves''===
This is the title of a book written by David Berardinelli, JD;, Michael Freeman, PhD, DC, MPH; and Aaron DeShaw, DC, JD with a foreword by [[Eugene Anderson|Eugene R. Anderson]].<ref>{{cite book | title = From Good Hands to Boxing Gloves: How Allstate Changed Casualty Insurance in America | last = David | first = Berardinelli | first2 = Michael | last2 = Freeman | publisher = Trial Guides | year = 2008 | isbn = 0-9743248-9-2 }}</ref>
The book relates profit-boosting strategies that consulting firm [[McKinsey & Company]] presented to Allstate to maximize profits and diminish the amount of money sent to clients who put in a claim. McKinsey specializes in redesigning product delivery systems for Fortune 100 companies (including controversial clients such as [[Enron]]) to maximize profits. McKinsey’s recommendation to Allstate, according to Berardinelli, was to low-ball claims so that desperate customers in dire straits would be more likely to accept a settlement offer while Allstate continued to make a profit and collect interest on the insurance payment. Allstate would offer its "good hands" in the way of a low-ball claim and, if the customer did not accept, to get out "boxing gloves."<ref>{{cite web |url=http://www.yourlawyer.com/articles/title/allstate-state-farm-other-bad-faith-insurance-companies-rack-up-record-profits-by-cheating-customers |title=Allstate, State Farm, Other Bad Faith Insurance Companies Rack up Record Profits by Cheating Customers |publisher=Parker Waichman LLP |date=2007-08-03 |accessdate=2017-05-17 }}{{Dead link|date=September 2018 |bot=InternetArchiveBot |fix-attempted=yes }}</ref>
The book was reviewed by ''Business Week'' magazine.<ref name=bw>{{cite web|url=http://www.businessweek.com/magazine/content/06_18/b3982072.htm |title= In Tough Hands At Allstate |publisher=Business Week |date=2006-05-01 |accessdate=2010-07-21| archiveurl= https://web.archive.org/web/20100714054219/http://www.businessweek.com/magazine/content/06_18/b3982072.htm| archivedate= 14 July 2010 <!--DASHBot-->| deadurl= no}}</ref> According to that article, Allstate responded to Berardinelli's allegations by claiming that Berardinelli's allegations were "unfounded and unproven." Rather than trying to cheat customers, the company stated that its major goal was to benefit policyholders by identifying "exaggerated and fraudulent claims" and that its "processes are absolutely sound . . . to investigate, evaluate, and promptly resolve each claim fairly, based on the merits."<ref name=bw/>
Court decisions on the issues debated by Berardinelli and Allstate have gone both ways. According to the Business Week article, as of 2006, "Courts and regulators in a number of states, including New York, Pennsylvania, and Washington, have forced Allstate to halt or change its practice of handing out a controversial 'Do I Need an Attorney?' form to people involved in accidents." On the other hand, the article also states that "Although plaintiffs have had piecemeal success in bad-faith cases against Allstate, the insurer points to seven court rulings that have rejected attacks on CCPR. Last December a Montana state court noted that while CCPR practices may be illegal 'if misapplied in a particular case, they nevertheless are neutral with no manifestly illegal purpose.'" While many of the cost-reduction strategies McKinsey recommended at Allstate remain in place, some have been reined in following legal and regulatory challenges in several states.<ref name=bw/>
===Use of Colossus===
Many criticisms leveled against Allstate (and other insurers), including Barardinelli's book, involved the use of a software program called "Colossus" to process claims. In 2010, Allstate paid a $10 million fine to settle a lawsuit brought by 41 states concerning inconsistencies in the manner in which Colossus was used. It also agreed to standardize its use of the software. However, “it is important to note that we found no systemic underpayment of bodily injury claims,” New York Insurance Superintendent James J. Wrynn said in a press release.<ref>{{cite news |last= |first= |date= October 19, 2010|title= Allstate Will Pay $10 Million|url= http://www.buffalonews.com/business/article224099.ece|work= The Buffalo News|location= Buffalo, NY|access-date= January 6, 2017|archive-url= https://web.archive.org/web/20111116054902/http://www.buffalonews.com/business/article224099.ece|archive-date= November 16, 2011}}</ref>
==See also==
{{Portal|Chicago|Illinois|Companies}}
*[[SEC_community_service_team|SEC Community Service Team]]
*[[Laureus Sport for Good Award]]
* [[Allstate Arena]]
* [[List of United States insurance companies]]
* [[Allstate Northern Ireland]]
==References==
{{reflist}}
==External links==
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{{Finance links
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[[Category:Life insurance companies of the United States]]
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